First of all, there's hardly any information online on hours and rental prices so after getting lost for a little bit trying to find the place we ended up getting there at 2:45. We get there only to find out that they only take cash (information that is not available on the website) and that we would have to drive 7 miles down the road to the nearest ATM and be back by the time they close rentals at 3:30 (also not on the website). We did that and got back at 3:15 only to find that they decided to close early for the day after specifically telling us that they would be open until 3:30.
We essentially wasted 3 hours of our time and a lot of money in gas and all we got were coupons for $10 rentals in the future. WE DIDN'T EVEN GET TO GO DOWN THE RIVER. Waste of time, waste of a day, horrible customer service. I would rate 0/5 if I could, but because they are the only game in town I suppose I have no choice to go back
Side note: $17 for a tube rental is a ridiculous price for a piece of rubber and a 5 minute bus ride.