I asked my wife if we should give this place a five and she said, "unless we can give it a six!" From the minute you step into the lobby you begin living in the lap of luxury. The attentive service, the ambience, even the fragrance is wonderful. The setting is amazing.... at the foot of Camelback Mountain. And don't miss the 4 o'clock hour of joy in the lobby. Honestly we've been in more luxurious, newer or beautiful rooms... although the 1200 ft.² suite easily held its own among the best...but it's pretty much impossible to find anything negative to say given the way these people take care of every detail and every minute of the day and night. Hats off to Starwood and the management of this property for taking care of your guests so well. Oh by the way, we are SPG Platinum and did receive a free upgrade to our suite. Thank you!!