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| - They lost my bag. The staff was NOT friendly, NOT helpful, and NOT helping. This was to one particular staff. She was 'helping' me, made me filled out all these documents, and then 'lied' that she did not promise to call after I signed. Escalation to manager was denied.
WTF.
It was ridiculous.
Luckily, another staff showed up AFTER me waiting/talking/arguing for a hour or so. She promised to call, and gave me a number in case I want to check the second day.
They found it, and the second lady called the second day. Hence the 2 stars. But then, still, if you are a small company, and you want to grow, you better work hard, if not harder than everyone.
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