Worst Starbucks experience I've ever had. Employee at the register was new and had no idea how to work the register. He told me it was his first day so I'm appalled that they would let an employee on register on his first day. And there was a line and only him taking orders. He ended up having to stop the barista making drinks to have her help. But I'd like to add that he was clearly struggling and she made no effort to help him until he asked her. I don't even blame him. This is poor management right here.
So after I repeated my order 3 times he got it right. I ordered a pastry as well. They gave us the wrong one and I wasn't able to get the attention of anyone to say anything about it and it wasn't worth waiting for.
And the Barista was calling out names very quietly. I was standing right by her and didn't hear my name.