I went in today for a cut and color. Ayn (short blonde hair with blue highlights) was my stylist. She was so cute and had a very calm nature to her. She did a consultation to find out about my hair and what I like/dislike. She was great about conversation, she was curious and asked a lot of questions but wasn't overwhelming. She really took charge and helped me pick a color that would look great. When the processing was over we started the cut but the roots just weren't exactly where she wanted them to be. She asked me if she could re-do them and got her boss (I believe Tamara) to come and take a look, this was so awesome that I didn't even have to say anything. After the roots processed again she finished up the cut (which at first I was nervous about the amount and then I felt so good getting rid of the weight) I felt like I barley had to tell her what I wanted and she again took charge. She seemed confident which I loved. My only complaint was the style, she blow dried it beautifully but I wear my hair straight and it was hard to see what it looks like on me. I wouldn't have felt awkward asking her to flat iron it, I just didn't feel it necessary since I was going straight home. I will be back and I'll be bringing my husband too. Thanks!