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  • The rude employees with bad service are ruining this brand/location. Second time I've tried this location and horrible experiences both times! :( First time, waited five minutes to have someone answer the drive through then was barked at to order. Waited another 5 minutes, then got to the window and the person never greeted me just repeated an order (not mine). The car in front of me drove off I guess and they were mad at me. Asked my order and I said told them I could not remember. Sadly, they didn't they have it? Told them never mind since it wasn't made yet after 15 minutes and I couldn't wait. Second time, they took my order within 3 minutes then the woman working just said "come to the window". No total, no greeting - then they opened the window after about 5 minutes and said $8 something threw the smoothies at me. I said hi, how are you just to prompt a greeting. I said do you have straws and got an eye roll. Even though I didn't receive straws yet. What?! I said "thanks so much". I had 3-4 smoothies a week with food in other states but, this singular location has turned me away from Tropical Smoothie forever! Boo!
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