We had an awful experience at OPH in Fairview Park.
Two members of our party (both vegetarian) ordered a special wrap. After biting into it they realized they had eaten sausage. Turns out, there was an error on the specials print out and whoever created it left off "sausage." More importantly, when the people told the waitress this, she looked confused and rather than apologizing she said, "Oh is that a problem? Do you not like sausage?"
I was told I could not order my gluten free pancakes a specific way, even though I've done it in the past and the menu said I could!
Finally, the service as slow -- no refills on coffee or water.
Normally, I'm a big fan of OPH, but not this location.