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  • I have been a tenant in a property for 3 years, which recently switched property management to RPM Phoenix Metro, and I will not be renewing my lease because of their horrendous business communication. They look professional with their fancy website, but they lack total professionalism. I have sent many voice mails and messages via the tenant portal, without ever receiving a response or a reply. I have asked them to make a change to my move out date and they will not reply or respond. I have even spoken with someone on the phone who said she was going to take care of it immediately, however that was about a month ago and I still have yet to receive any response or action with my lease. At one time I made a request for a maintenance call and the head maintenance guy came out, fixed one thing said he would get back to me about the other repairs-but never followed through. If you are looking for a property management company, please do yourself and your tenants a favor and look elsewhere.
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