I really really like the pharmacy staff because they take time to answer questions and they are approachable. I usually only come here to buy items at the beauty boutique or fill a prescription; the food department is pretty lacking because there are two grocery stores in the mall. That being said, the store is always busy and the cosmeticians are very helpful and approachable.
The greeting card section here is better than the location at Sheppard centre, but then again the Sheppard centre has more food! I try to make most of my purchases early or late because there is often a long line-up here. I think they do their best to keep things moving though.