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  • I am definitely NOT a car savvy person so let me put that out there first. My tire pressure light came on in my car on Saturday evening so I made an appointment to come in on Monday. Upon initial consultation it was evident I had a flat tire. I bought a new one and the sensor was turned off and I was good to go. I was well taken care of by Josh from start to finish. Then a couple days later the sensor went back on. I rescheduled another appointment to have it looked at. I received a survey and let them know I was annoyed to have to come back again. The manager Chris called me and let me know he was going to fix the situation. Then he let me know another manager Mike would be there to help. I showed up this morning and Mike assisted me when I first arrived. After an inspection I ended up having a nail in one of my other tires by pure coincidence. Josh presented me my keys at the end and went over things with me at the end. I was very impressed with the follow through and great customer service I've had from start to finish on both occasions. Thank you to Chris, Mike and Josh!
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