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| - Before I start, I'll say that I hate reviews where the reviewer has an axe to grind because of some perceived slight and colors the entire review accordingly. Well, this isn't that, but it's close.
Went there on a Friday night...not that many cars in the parking lot...thought "good to go". Open door, multiple parties waiting...not good to go.
Plenty of open tables so thought it was just a matter of seating people. Waited...and waited...no one being seated.
Turns out, they had two large parties in the back and waitresses were "too busy" so, rather than seating people, they have them wait in the lobby.
To me, this is on management. If you know you have two large parties, you staff accordingly. Even if they are a surprise, you should still be staffed well since it's a Friday night. At the worst, you tell people the deal, if they are game, you seat them, give them drinks...rather than make them wait in the lobby.
K-Vays has good food (hence the 2nd star), just not good management.
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