We came in yesterday (Sunday) with really no intentions of actually buying a car that day. We were there to research and test drive a car. Today, we purchased a beautiful 2018 Maxima SR Midnight edition and our experience with everyone we came in contact with excellent. Tyler Moosman was very knowledgeable about the vehicle, easy to talk with and not high pressure in any way. After we test drove the car, I knew that would be the car we would purchase. The ride, the features, the look....it's beautiful. We honestly were planning on checking out a few other car types at other dealerships but once we talked about it, there really wasn't any other options out there for us for what we were looking for. We wanted a full size sedan with a very sporty look and feel. The Maxima SR Midnight definitely delivers.
We called Tyler later that day and essentially negotiated the deal over the phone. It was a hand shake verbal deal. We arrived at the dealership today to sign docs, go over paperwork and of course hand over our trade in (which they gave us a VERY fair value for) and some cash. Everything was just as we agreed upon over the phone. No bait and switch, no crazy add-ons, etc. It was seamless.
I read a ton of complaints mentioning the dealer add on fee. Tyler mentioned this right up front and there were no surprises to us. I'm not sure why people are complaining, the dealership has to make money and this is one way they do it. Most dealerships do this in one form or another.
To be able to do a verbal handshake deal over the phone and have the transaction go so smoothly is very rare in this day and age.
Thank you for a great experience. You have a great sales team on your hands. We will definitely be back when in need of our next vehicle.
Jen