I ordered "to go" tonight and was stunned at the incompetence of whoever answered the phone. "I'm sorry" seems to be THE ONLY thing they aren't out of and may possibly have been the girl's name on the other line. Or....maybe she thought "I'm sorry" was my name? I paid $15 and change for a buffalo chicken sandwhich (minus the buffalo sauce????), and two sides. I had been charged extra for bleu cheese dressing (which was actually ranch dressing mixed with a hint of bleu cheese dressing no actual crumbles) as I was told after confirming my order and paying that they were out of blue cheese crumbles..... Ugh. Fine fine fine! Until I get home and find wilted brown lettuce and a slice of gelatinous tomato garnishing this travesty. I took pictures. Eew. In addition to a watered down cola and cold limp fries this overall experience will be completely avoided by me never entering any of these establishments. Ever. Never again.