Very disappointed. I have been to Tupelo Honey many times, but this time put a bad taste in my mouth. After waiting for around 10 mins to be helped, we were informed that our waiter did not know that he had a table. Since we had a enough time to decide what we wanted to eat, when we ordered they realized they had given us the brunch menu instead of the dinner menu. After ordering, we we're sitting in full view of the open kitchen and saw a man with the words "chef" on his hat, using a cell phone with gloves on and did not see him change his gloves before handling the food. We also observed that our entrees sat under the lamps on the counter for a while before they were brought out to us. But that's not all, they also only brought our main dish without the side and we were able to finish our sandwich before our side even reached the table. Although they comped our half price appetizer for making us wait, this still did not make up for our poor experience. Plus, we were maybe one of five tables in the dining room (the kitchen should not have been that behind) The food was delicious as always, but there is lots of room for improvement for service.