Today we had the misfortune of using Charity Towing. We were told it would be an hour and a half wait. Actual time, a little over 3 hours. We had a 1 year old baby with us. Trapped at a Denny's (at lease we were in doors). When he showed up, we asked the driver if he got lost. His reply was to tell us not to give him a hard time or he will leave and we can wait for another tow truck. WOW! That is terrible. So RUDE. And look at all the awful reviews posted...they sure take advantage of you when you are down and in need.