Service, service, service. It is the star here. Of course I expect that to change over time, no business is going to survive with 4 people working outside the drive thru or 2 people handing out menus to people as they walk in. Food wise for Chicago style dogs, italian beef, etc I would rather have locally owned Luke's or Taylor Street with one exception, the chocolate cake shake is awesome but as I said the other food is just average, nothing outstanding.