Had family in town last night. Took them to Bottiglia due to our amazing experience last time. This visit left much do be desired. The food, what we were able to order, was delicious, but our service was extremely subpar. Our server, Audree, took our drink order and delivered our drinks. After she brought us our drinks, she took our food orders and then WE NEVER SAW HER AT OUR TABLE AGAIN. Runners delivered our meals and refilled our waters. I sat with an empty wine glass and we all sat for at least a half hour after we were done eating our meals before we gave up on her coming back to our table to ask if everything was OK and flagged down a runner to get our check and have our leftovers boxed up. We would have loved to order more cocktails and desserts, but we were tired of waiting for her, so we paid our bill and left. I was so embarrassed to bring my family here.