We have been using Palms Away for the last ten years for trimming of our 13 date palm trees for our business property. We used them in July this year in which they did not use tarps on the ground. This unfortunately caused the dates to stain the sidewalks. After asking them to clean the sidewalks, they came out and attempted to get rid of the stains. At this point they must have figured that removing the stains would have been more expensive than the fee for the initial job. In the end, they did not stand behind their work!