This would be a 4-star if only they kept the one front desk clerk (middle aged lady with shortish hair) in the back room. This lady is the epitome of miserable. One time is a bad day, but several times she has checked us in and she doesn't have a friendly bone in her body. She rattles off rules like she's in the Marines, and she even went as far as to stop me mid-sentence to continue a rant. Their stay and play rate is awesome, you can't go wrong if you are planning to hit Ho-Chunk, just don't forget your Ho-Chunk card or Helga the horrible will not be happy. Clean rooms and pool area. Like I said, only the 1 complaint - but definitely worth noting.