Educate your baristas on coffee... My girlfriend went on a coffee run and asks me if I want something. I tell her I wanted a tall cafe au lait. I said it is probably called a misto here in Arizona. (In the south it is cafe au lait.) SOOOOOOOO simple. Coffee with steamed milk. That's it.
The barista didn't know what misto was, didn't know what cafe au lait was. Even after an explanation was super confused. Says, "Oh that's a latte." ARGH. No... It's not. Don't want the caffeine blast of espresso shots. Regular coffee.