All I can say is that A) I had no other option then to go with Time Warner Cable for my internet service
and B....
If you don't have a local number it will be an absolute NIGHTMARE to pay your bill! You can go through the ring of automated messages only to get to a live person (after 10-15 min) then be told they will charge you so you must go through the automated service ....(repeat ). I cringe when it comes time to pay my bill each month.
If you are lucky enough to avoid using them -I suggest you do so !