We were here after 11pm on a Thursday, which is Karaoke night. That was pretty bad, but is was made so much worse by how loud it was in the restaurant. The noise was very nearly unbearable.
More importantly, the food was terrible. We ordered nachos, onion rings, and pretzels for our table. The nachos were completely tasteless. The corn they throw on top of the chips says it's fire-grilled on the menu, but it's just out of a can. There's no real cheese on the dish and the queso they use instead is pretty boring. The pretzels and the onion rings were acceptable except for the sauces that came with them. The cheese sauce that came with the pretzels was different from the cheese sauce on the nachos. It had a disgusting skin on it when it got to the table, it was a yucky, goop-y consistency, and it wasn't very good. I don't remember what they called the sauce that came with the onion rings - something tomato based. We just dipped the rings in ketchup instead.
Service wasn't bad for the time of night. I would never go back.