A couple of reasons for my two stars. Mind you i am from NYC and also lived in Los Angeles for 5 years, both cities with the best Thai food ever.
I had the Chicken Satay (DRY AS A BONE) it was cardboard on a stick.
Shrimp Pad Thai- the noodles were soggy/overcooked. Sauce was watery and too sweet for pad Thai.
Roast Duck with Tamarind sauce (special when I was there): it was a duck breast sliced on top of veggies and a watery Tamarind sauce. The duck had all of 3 slices that were edible. The rest of it- too much of it- was nasty, dry, and barely any meat. It was strips of dried out skin with bone fragments. Not worth $12!!
The Thai iced tea was ok.
Service: the waitress was a young girl from England who was very sweet. But after all my food was brought out at once, no one came over to my table AT ALL to ask about how everything was or ask if I wanted anything else. In fact, since my friends were busy I went alone. I ordered what I wanted to try and knew I would have tons left over. The second waitress that brought out the food said "oh, do you need help!!???" (Eating all of it). I found that to be very rude.
After the second waitress brought me the check, I asked the name of the young girl who took my order. Apparently she thought my pronunciation of her name was funny, because she went over to the corner of the dining room where their family and friends were hanging out and I heard her repeat the girls name as I pronounced it and they all burst out laughing and looked at me.
No one thanked me or said goodbye as I walked out the door and they all clearly saw me leaving as I was the only customer in there at the time. I will not be returning after such poor service and dried out, amateur Thai food.