The only reason I am tempted to give Tesla less than 5 stars is I have only been there once. However, I can say I was completely satisfied with my experience there. The car seems to be absolutely everything they say it will be-I didn't drive it. I have been in 41 car accidents do I really know what to look at when I look for things to fit as they should will things rattle later, etc. A car put together beautifully! The lumbar support I could fall in love with as with the finish of this delightful vehicle.
The service is certainly above what you would expect. I bought a baby outfit for a little one who is on the way. The individual ringing it up for me noticed the lettering wasn't straight as it should be and got another before I noticed it. He also took the time to answer any question I might have after I made it clear I wouldn't buy it..
In all ways I was offered more than I expected wandering in their store at the mall. I even think I will go back and test drive a Tesla which they encouraged just as a learning experience knowing I just bought a new car of a different brand.
After the attitude I encountered all the way around their they are getting 5 stars after all. Why not, they impressed me and I spent 35 years in sales; not an easy thing to do!
Besides, I found a baby gift for someone who is always surprised by the fun and interesting gifts I have given her in the past. Tesla has helped me make sure this baby gift will be nothing less!