This is a nice, quick place to ship things. Yes, they charge a premium for stamps, bubble envelopes, tape,,,if you don't know that going in and it shocks you, go elsewhere. The guys are very cordial & competent. I personally prefer to stay far away from the Post Office, so this place is perfect for me. The people whining about the prices deserve to go stand in line. As far as packing, I wasn't there to see. Everything made it. Must have been packed adequately.