Not sure what the big deal with this place is. Soup is good, sure, there is a big selection, sure, but why would anybody wait in such a long line to get soup?
The good thing is that you get some veggies and bread with your soup - but still the line up is a killer and I don't have time to wait for 20 minutes for a $10 bowl of soup.
If you're crazy about soup - go there, the soup is good - but there are other places you can get soup in the PATH and not have to wait half your lunch our to get it.
This place would get 4 stars if they could figure out how to serve quicker.