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| - The Dresses and shop were pretty especially as walking in. For me, there was a little mix up while searching online, i am from California- but moving and getting married in Arizona --the phone number i had made an app for was for schaffers in Ohio, even though the address was for Scottsdale - me being from out of state, i had no idea..They still took me in which was nice; HOWEVER i didn't feel welcomed at ALL ..... There were No customers there and one app wasn't coming in until 6:00..it was also a weekday.. i could understand if they all had there hands full, but they didn't.. the app mixup was an innocent mistake.. Just go out your way a little to help someone. I am in customer service as well, there are times i don't want to do things, however I will never try to make my customer feel Belittled, or rushed out.. I would have rather them tell me "I'm sorry, we really want to take you in, but it's by appointment only" .... Didn't really know what i got myself into until i chose my dresses and tried them on, there was 3 dresses i tried, there was more in the bunch but after trying on one and getting a blank annoyed face "helping" me, i narrowed it to 3, even that felt like forever... didn't mind choosing my own dresses etc etc. But Felt they were forced to help simply zip up a dress and find a sash to go with it... Its not rocket science-its customer service. I wanted to get out of there even more as each dress went on because of the crappy customer service.. i actually know what type of dresses look great on me, i'm not difficult ..i did fall in love with one, but because i hated the customer service i wont go back. It wasn't a good "memorable" experience.
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