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| - I've been a Chrome Hearts fan for a few years now. Due to limited access to them in the U.S (only a handful of physical boutiques and no authorized online retailers), I've always had to trouble friends to help me. Unfortunately, dear friend describe shopping at her local boutique (she's in LA) is like pulling teeth because service has always been 'difficult". Not wanting to bother her anymore, I decided to ring the Las Vegas boutique as I frequent Sin City. Ms. Emily responded right away and was able to help me find exactly what I was looking for. Since our initial interaction, she often updates me with cool new pieces that she think I might like. Which is a huge bonus in my book because it shows they are paying attention to what you say, what you like, and they make extra effort to make sure you get what you want. Definition of a good sales representative.
In April I made my first trip to the Las Vegas boutique. It's located inside the Forum Shops at Caesars Palace. Now, it can be difficult to find depending on which entrance you take. It's right upstairs from Joe's steak and seafood (if that helps). It's a huge store with what seem to be unlimited inventory, truly a shopper's paradise!
Sterling silver (one of their biggest sellers) pieces starts around $250 and goes up to 4 figures; I really like how you can purchase the pedant and necklace separately (some pedants will come with a chain, but you always have the option to purchase another of course), mix and match is a lot of fun! Precious metal and stone pieces can easily run you 5 digits (but very beautiful. I especially love their black diamond pieces). But that's not all they do. Chrome Hearts offers a wide range of products in addition to jewelry - clothing, handbags, sunglasses, other accessories and furniture; which definitely take a look around the store as all pieces are handmade. They also offer customize services so if you want something truly your own, ask one of the staff member for more information.
The staff was very friendly and helpful. Emily was of course, exactly the way she had represented herself over the phone and email - friendly, attentive and very knowledgeable of the brand (and its history). Definitely ask for her if you don't have a SA you're working with already.
Overall my experience was wonderful. Please don't feel you have to be or dress certain way to shop here. This place is for everyone who appreciates high quality, unique goods. Happy shopping!
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