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  • We were looking at flooring options, mainly the Pergo/laminated type wood floors. They had many types and brands to choose from with a wide-range of prices per square feet. When we were in one section, we asked an associate a few questions...he answered with his opinions about what is best and would suit our needs. Then we went towards the front of the store and saw another associate and had a few more questions about the other samples we saw...his opinions (or answers) completely contradicted the other associates responses. Looks like I'll have to do my own research on the products since they contradicted each other on what to look for with this type of flooring. We have two big dogs and need a floor that is durable and will take the beating the dogs would give it. One said do this product and not this one...the other person said the opposite. Also, many samples were gone...I know that is not really a Home Depot issue, but when you want to see what style and color will look best in your home, samples are nice to have. I should have given maybe two stars, but I do see this store trying harder in regards to customer service. Both gentlemen were very nice, but the contradictions made me not trust their insight and is causing me to go elsewhere for my product information.
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