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  • When the owner contacted me for a review, I told him I was not going to review them only because of the outstanding experience I had the first time I used them. I gave them a 5-Star review that time. However, after I've had time to unpack and get situated, I've also had time to really look at my furniture. I had to buy a repair kit to try and cover all the scratches, dings and scrapes. It's not that these guys were not polite, hard-workers. They absolutely were! I liked them very much, but you just can't make up for experience with nice. I was frustrated and now I'm just sad because not a single piece of furniture escaped undamaged. I offered to go get more furniture pads but they said they were fine. My custom made couch is filthy where they slid it on the bottom of the truck. I'm over it. The owner is amazing, knows what he's doing but if they send you movers who you can see early on don't know what the heck they are doing, call the owner and get help for them. Or don't be like me and stand back and try not to hover so they can do their job. My mistake for not calling, and for not hovering.
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