Have gone here several times - this is the only place that has ever fully listened to what I wanted without questioning me (and I don't mean constructively questioning, I mean other places just fully tried to steer me away from things that didn't suit their image aka the only thing that exists in their world: balayage) and without charging me an arm and a leg for a mediocre job.
Everyone who works here is super nice, it's an extremely chill atmosphere and the place could use some sprucing up, but I also have a pile of laundry sitting on my floor at home so who am I to judge!
I've seen about 5 or 6 different people here and had a great experience with each one. They don't try to shove products on you and there's free wifi, if the internet is something you're interested in.