I find it interesting that people either love or hate this place. My friend said she found a wonderful Vietnamese Pho place that has ox tail soup. Well I never had ox tail Pho so I was keen. The restaurant was big and my husband was concerned there were no other customers except for 4 of us. When I saw the menu I was surprised at their high prices: $17 for small ox tail Pho and $24 for large. I ordered small and have to admit that there were quite a few ox tail pieces. Server also brought us a plenty of basil and lemon ( I would have preferred lime) and chopped hot peppers. I have to say the broth was tasty. So my friend warned me about the the owner/server. I wasn't sure what she meant but I soon found out what she meant. Maybe it's her sense of humor but she came across quite abrasive and opinionated and she talked non stop. I can see why people have posted numerous complaints about her.