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  • This review is on the service (or lack there of) received Saturday. Double (why)ide on Earth would i ever come back? My boyfriend and I drove to the Southside after a long day of hiking, specifically for this establishment; we heard the food was good, though we've never been. We show up at 3:40 PM, in between lunch and dinner hours, not busy, no reason for the service we were dealt. We walk up to the host stand, wait around for a few minutes as 2 employees walk past- not a single word, nor smile, no "someone will be right with you". Someone finally comes along to seat us. Menus were filthy, seat had left over food on it, but it was okay we we're starving and excited anyways. After looking over the menu, and seeing about 3 servers walk past, amongst other employees fiddling their thumbs, we looked at the clock and realized it was 4 pm. That it's been 20 minutes of absolutely NO service. No greeting, no drinks, not even water...0 acknowledgement whatsoever. We said what the heck? We decided to wait 5 more minutes, because we've both worked in the restaurant business before, we understand stuff happens. So 5 more minutes...Nothing. I saw another table seated near us get up and ask for the check because they never even got their drinks.. they were already sitting when we arrived 25 minutes ago. I really hate to give negative reviews but this was the poorest excuse of restaurant service I've ever experienced. We went to Fat Heads instead, got seated right away and greeted/fed right away. Who knows how long we would have been sitting before even being greeted? Sad I didn't get to try your turkey burger, probably won't be back.
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