Bianca is great! She took care of us even when she didn't need too. A simple request was important to her and it was amazing to see her have that sense of importance and urgency with such a minor thing. We were only there for a few hours but instead of just ignoring us she did the opposite with nothing to gain on her part. Everyone seemed so busy because it was a busy day at the pool but she slowed down to make sure we were ok. This is exactly why this pool is my favorite in Vegas. It's fun, it's classy and upscale, and the service is usually really good. Bianca was great and I will request her from now on.