This location is great for studying but, like some other customers have said they can be a little rude and free with their talking. In almost all my experiences in visiting this location in the last year, they have been discourteous to the customer. It takes me having to get their attention for them to service me. When they do take my order, they seem so unenthusiastic about it that it feels like I've inconvenienced them. The only saving grace that they have is that their drink recipes are good. I don't usually get their blended drinks because they're very sweet but the Black Forest cherry is really good. I always visit during the winter for their gingerbread cookies because they're delicious. Hopefully they improve their customer service.