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http://www.openvoc.eu/poi#funnyReviews
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  • Worst experience. Called in to have my battery replaced. Quoted 307 plus tax over the phone. Dropped my car off. Then I get a call that it was going to be $400 with tax. When i told them i was going to bring it else where they told me I was going to be charge me a diagnostic fee of $150. After taking to the service manager, I got it waived after he was trying to justify the fee. Then they told me my car couldnt be jumped. I told then no worries I will have it towed I have AAA. Then they tried to match the quote. Pass aggravation. Lost a customer for life. The service adviser did all he could but customer experience out the window. Headed to sears and save me $140 bucks. My wife wanted to have her benz serviced here, not anymore.. we will take our cars to another dealership. They need to attend a class on customer service... no wow experience at all. I can spend my money anywhere..
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