Honestly I am disappointed that I have to write a bad review. I was SO excited to come this salon and get work done. I was willing to spend as much as I needed to make sure my nails are done beautifully. So this is how it starts...... I see the link to their website which leads me to their online booking. I book with the person I want for the day I want and it said they had an opening so I take it of course. Then I get my confirmation email and I'm excited. Hours later , I get a call from "Wes" from the salon and he is telling me that my nail tech is not in that day and I need to rebook. I call back and he tells me that the tech is never in the salon that day and it should never have let me book... um ok???Well that was fine, I just wanted another day to rebook and I basically go through my work schedule with this person and we are going back and forth and then he just cuts me off and says " well I can't fit you anywhere " like I'm sorry but that is horrible customer service!! Work it out with me don't cut me off and not even try to find a day that works, I am paying for your service..... I was just baffled with the way that conversation was handled that I do not even want them to recieve my service. It's sad I really wanted to love you guys.