I love papa Johns. I have always had great customer service with the exception of this location. Got my order wrong, delivery girl basically threw the food at us and ran so we didn't realize until she was gone. When I called the girl who answered the phone was rude and put me on hold only to pick up and say she "couldn't like do anything" put me on hold for the manager who also didn't know what to do (perhaps have the driver turn around?! Or even apologize perhaps?) .
Hopefully we will be able to order from a different store in the future or corporate will get a handle on this location. Pizza is really good and vegan friendly so I would hate to not order from papa Johns anymore.