Appointment was at 11:15 and it took over an hour to see the eye Dr for the eye exam. The Dr was nice but when it came time to pay for the frames the two pair deal they advertised for $69 with a free eye exam turned into $200. I didn't even pick out special frames they were the basic ones that went with their advertised special. However, I did opt to get the basic plastic lenses with glare resistance which is an extra $60. At the most I expected to pay around $140 but definitely not $200. What they don't tell you is that the basic plastic lenses are an extra $60 as well. When I asked the lady any questions about pricing she just looked at me but didn't respond. She basically had a, it is what it is, look on her face. Ugh! Just ugh awful experience I don't recommend them! Go to lens crafters at the mall instead because atleast they have nicer frames for that price.