Harli was so professional and put me at ease immediately! I so impressed with my first experience there. They were hospitable in the reception area, explained everything thoroughly and kept me comfortable during the process. This was the most painless brow and lip waxing I've ever had...and for my first Brazilian, I was so glad I went here! Booking is easy, and I needed to reschedule and it was no problem accommodating my crazy life. I highly recommend waxing the city!