I was able to make an appointment online for the very next day. (Booking online is always a plus for me!)
I arrived a few minutes early and was taken right back to a chair and offered a mimosa. We talked a few minutes about my hair and what style I was looking for, and then the stylist took me back for a shampoo. I opted for a blow dry with a braid add-on and my hair turned out great! If I lived in Houston I would be tempted to come back every week. My only suggestion is to open a location in Phoenix.