This used to be my husbands barbershop of choice but the service has definitely gone downhill. We walked in and signed in as usual. However, the past few times we've had to wait over 1 hour with people coming in and out and getting their haircut while we sat there. We asked them why it was taking so long and they rudely replied "well if you got the app and signed in through there, you wouldn't have to wait." However, 4 guys came in after us and signed in there and still got their haircut before him. He chose the "next available" option and he was still ignored for an hour. We won't return which is sad since this was a great place when they first opened. There's always new stylists and the service has gone down drastically.