Very unfortunate experience. I was looking forward to trying on dresses at this boutique after reading reviews and seeing photos. However, my experience today was horrible! My mother and I made a 2:30 appointment and arrived at 2:33. We even called to say we were going to be a few min late. When we got there no one greeted us. We looked around for a few more minutes and at 2:45 we were still waiting for help. One of the groups had left at 2:45 ,but still no one came to speak us. Finally at 3:00 we left. There was another mother daughter group who came and left at the same time we did. Looks like they lost two customers today. shopping for something like a $2,000 dress, you would expect some great service, but you won't find that at Luv.