Hire a better receptionist than Rihanna or train her , when she's talking to you she is talking to someone else and talking here and there and was even confused if she's talking to you. Lol. She has no idea to check your account/membership, cannot spell, so you have to spell letter after letter slowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwly. So she can understand. Uses the word WTH, while talking to a customer ( very unprofessional). ( I can't spell either tho' just to let you know ) she is also trying her best or maybe it's not even her, perhaps this place just need to hire more employees. The manager here is super nice and the place is clean, and best part right next to my house. Happy burning some CALS people.