I was at the Madison West location today, but could not find it in yelp. My expectations were low, but I was remarkably impressed with the service, friendliness, and efficiency with which I was able to get WI plates. I only had to wait 15 minutes before seeing an agent (barely had the form filled out by then) and the DMV agent was extremely helpful and welcoming despite some mistakes I made on the form. The whole process took less than a half hour and I walked out with my new permanent plates. Illinois and Maryland both have a lot to learn from Wisconsin!