I was referred to this place from a friend, and was able to get a massage and facial booked quickly. The guy at the front desk was very nice and pleasant. My appointment started on time. I first had a facial and the girl who did it was very knowledgeable and easy-going. She made sure to ask me plenty of questions before I started. She wasn't pushy with products which is always nice. I did purchase one of the items she suggested. I loved my facial. My skin felt amazing and clean when I got out. I then had a massage and it was perfect. Not too hard, not too soft. The massage therapist asked questions along the way to make sure I was doing OK and getting to the right areas. I left the spa feeling very relaxed and I would definitely go back again. This wasn't a resort type of situation, which was fine... The price was right, the services were thorough and fantastic.