Terrible experience! I should have not returned after my first initial visit. Red flags all over the place. I ended up wasting $500.00 of my deductable on Az Vein. The office staff does not have a clue. Good luck seeing an actual Doctor before surgery unless you ask. You will only see a Physicians Assistant. Robert Gervais, PA-C told me incorrect information, twice.There is a definite disconnect between what they tell you in the office and scheduling. They scheduled me for my surgery with some unknown Doctor from California that has relocated at an office 50 miles away from the one I initially went to (From Chandler,AZ to Surprise,AZ) To sum it up...AZ Vein is victim of a business that has grown to fast and cannot keep up with the demand. They get an A+ in marketing but a C- in every other category.