My first stay here and my first stay using my new timeshare. I was so happy to get to stay in the new honeysuckle building since I toured there when I purchased the timeshare. I checked in and took my daughters swimming. Came back and tried to wash only to find the washer not working. Maintenance came and had to remove the washer. They had water everywhere. The new washer didn't work either and they had to repair the electrical plug, so they were in there until after 12 midnight. They never offered us to move and the front desk treated me like we were the problem. They used all our towels for the water on the floor and we called for others twice, but they never came. We had to go up to the front to complain in order to get them. I am not the type of person to complain easily or give poor reviews, but this was horrible! I think the worst part was that maintenance said they knew the washer didn't work in that unit. I am regretting my timeshare purchase now....sad.