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  • First things first, TRAVEL NURSES and any potentially RV buyer******* DO NOT BUY a RV at BLUE DOG This is for any potential camper and travel nurse. I am a travel nurse and live full time in my RV. I came to Las Vegas and wanted to upgrade my rig, so I went to Blue Dog. First time My husband and I visited Blue Dog, the sales people were very rude and when I asked them for a price on a RV they said that they were not sure what the price was and asked me what kind of car I drove. Frankly, I did not think my car had anything to do with what the price of a RV should be. This made me feel uncomfortable that a sales person would not even have a price for the RV, so I left. After shopping around for a few weeks, we decided to return to Blue Dog to give them another chance. We found the rig we wanted. We went through the process and bought it. *****THEY CHARGED US THOUSANDS MORE THAN WHAT THE ACTUAL PRICE WAS!!! We found out that they did this on day of delivery and since they already got their money, they would not refund the difference!!!!! Corporate was called and did not stand behind the actual price but that is not unexpected due to the fact that they did not return our call for over a month. Corporate states that our trade in was not good enough even though it was appraised for thousands more than what they gave and was in excellent condition!!! They stated that the rig was broken and that cat hair was everywhere, well, We don't have a cat and nothing was broken on the rig-- so now they are making things up. Sooo many lies!!!!! Most poor customer service that I have ever experienced in my life!!!! This is where it gets real fun----- First of all they prepared the incorrect rig but we had waiting a long time so we ended up just switching out furniture and taking the rig that they prepared. When they did the walk thru, they rushed thru it and did not explain anything so we did not get any training on the rig. The person that delivered our rig was good( hence the one star) When the rig was delivered we noticed that the wood trim cover on the ceilings were coming off, the TV hook ups were backwards, the kitchen plumbing had to be redone, cabinet doors were not adjusted and were uneven, water was never hooked up to refrigerator like we were told and the fireplace did not come with remote like we were told that it would. Again, very poor customer service and as soon as we had it purchased it became worse!!!! Please pass this forward to anyone looking to buy a RV, believe me, we pass this on to everyone we know and run into shopping for a RV!!!!
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