The customer serice wasn't too bad although nothing special. I went in there to get a "cleansing shampoo" for a test I needed to take for my new job and they sold me on the most expensive one saying it was guaranteed to work. I wasted $50 on it and unfortunately it did not work. When I went into the store to try to get my money back they said "sorry bro it's not guaranteed." Even though it was the same guy who told me they guaranteed it. Don't waste your time or money here!!